Compliance with Malaysia's PDPA 2010

Chelsea 88 Privacy Policy – Personal Data Protection for Malaysian Members

At chelsea 88, your privacy is more than a legal obligation — it is a commitment we take seriously. This policy clearly sets out what information we collect, why we need it, how we use it, and your rights as the owner of that data.

Last updated: 1 January 2026 Bahasa Melayu (ms-MY) PDPA 2010 Compliant
Our Privacy Commitment
No selling of data to third parties
256-bit SSL encryption for all data
You have the right to request deletion of your data at any time
Full compliance with the Malaysian PDPA 2010
Immediate notification in the event of a data breach

Chelsea 88's 6 Data Protection Principles

The chelsea 88 Privacy Policy is built on 6 core principles that ensure your personal data is always handled responsibly.

Enterprise-Grade Data Security

All personal and financial data of chelsea 88 members is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Our servers are safeguarded by a multi-layered security system that is regularly audited.

Minimum Data Collection

Chelsea 88 only collects data that is strictly necessary to deliver our services. We do not collect excessive data. Every type of data we collect has a clear purpose, as stated in this policy.

You're in Full Control

As a chelsea 88 member, you have full control over your personal data — including the right to access, correct, transfer, and request deletion of your data. All such requests are processed within 14 business days.

No Sale of Data to Third Parties

Chelsea 88 has never and will never sell, rent, or transfer members' personal data to third parties for marketing purposes without explicit consent. Your data belongs to you — not to us as a business asset.

Full PDPA 2010 Compliance

The chelsea 88 Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We appoint a Data Protection Officer (DPO) responsible for ensuring ongoing compliance.

Transparency & Prompt Notification

In the event of any data breach affecting chelsea 88 member information, we are committed to providing notification within 72 hours. We believe transparency is the foundation of the trust you place in us.

Quick Summary: chelsea 88 collects your data to provide a safe and personalised betting experience. We do not sell your data. You may request deletion of your data at any time. We fully comply with the Malaysian PDPA 2010.

1Introduction

Chelsea 88 ("Platform", "We", "chelsea 88") is fully committed to protecting the privacy and security of the personal data of all members and users of our platform at chelsea88.ws. This Privacy Policy sets out in detail how we collect, use, store, process, and protect your personal information.

This Policy applies to all services provided by chelsea 88, including but not limited to the Sports Betting platform (football, badminton, e-sports), online Poker, Live Casino, virtual sports, and all your interactions with our platform via website or mobile app.

By registering an account or using any chelsea 88 service, you hereby consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Legal Basis: The chelsea 88 Privacy Policy is drafted in accordance with the requirements of Personal Data Protection Act (PDPA) 2010 Malaysia and best international data protection principles.

2Types of Personal Data We Collect

Chelsea 88 collects various types of information to provide you with a secure, legally compliant, and high-quality service. Below are the categories of data we collect:

2.1 Identity and Account Data

  • Full name as stated on your identity card (MyKad) or passport.
  • National identity card number or passport number.
  • Date of birth (for age verification — must be 18 and above).
  • Shipping and billing address.
  • Username and password (passwords are stored in hashed format — we cannot view your password).

2.2 Contact Information

  • The email address used during registration.
  • Mobile phone number (used for OTP verification and 2FA).

2.3 Financial and Transaction Data

  • Records of all deposit and withdrawal transactions in Malaysian Ringgit (MYR).
  • Payment methods used (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks).
  • Bank account number or eWallet ID (stored in encrypted format).
  • Betting history and gaming activity.

2.4 Technical and Usage Data

  • Your device's IP address.
  • Internet browser type and operating system used.
  • Logs the time and date of each platform access.
  • Cookie data and website tracking technologies (see Section 6).
  • General geolocation information (state/city) for security purposes.
Data Category Example Requirements
Identity Name, IC number, date of birth Mandatory (KYC)
Contact Email, phone Mandatory
Financial Payment method, MYR records Mandatory
Technical IP address, browser, login records Automatic
Cookies Session cookies, preferences Configurable

3How Chelsea 88 Uses Your Data

Chelsea 88 uses the personal data collected solely for the following purposes. We will not use your data for any other purpose without obtaining your consent first.

  • Service Delivery: To set up and manage your chelsea 88 account, process deposits and withdrawals in MYR, and give you full access to all platform features.
  • Identity Verification (KYC): To fulfil legal obligations relating to age verification (18+) and anti-money laundering (AML) compliance under Malaysian law.
  • Account Security: To detect and prevent fraudulent activity, unauthorised access, and any misuse of the chelsea 88 platform.
  • Service Communications: To send you transaction notifications, security alerts, and important service updates.
  • Platform Improvements: To analyse usage patterns on an aggregate (not individual) basis in order to improve the chelsea 88 user experience.
  • Legal Compliance: To fulfil any legal obligations, including reporting suspicious activity to the relevant authorities.
  • Marketing Communications: To send you relevant chelsea 88 promotions and offers — only if you have consented to receive such communications during registration.
Marketing Communication Preferences: You can opt out of receiving chelsea 88 marketing emails or SMS at any time by clicking the "Unsubscribe" link in any of our emails, or by updating your notification preferences in your account settings.

4Data Sharing with Third Parties

Chelsea 88 does not sell, rent, or transfer members' personal data to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:

4.1 Third-Party Service Providers

We work with selected companies that help us deliver chelsea 88 services, including:

  • Payment processors enabling transactions via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, and CIMB Clicks.
  • Licensed game software providers supplying Live Casino, Poker, and slots games.
  • Cloud service providers that securely store our data.
  • Identity verification (KYC) companies that assist us in verifying member documents.

All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

Chelsea 88 may disclose personal data to the authorities where required by Malaysian law, including for crime prevention, financial fraud investigations, or pursuant to a valid court order.

Our Commitment: Before sharing your data with any party, we ensure that the sharing has a valid legal basis, is protected by appropriate contractual agreements, and is limited to the minimum data necessary.

5Data Security — How We Protect Your Information

Chelsea 88 invests seriously in data security infrastructure. Below are the technical and organisational measures we implement to protect your personal data:

1
256-bit SSL Encryption

All communications between your device and chelsea 88 servers are encrypted using TLS 1.3 protocol with 256-bit keys — rendering your data unreadable even if intercepted.

2
Secure Password Storage

Your password is never stored in plain text. We use the bcrypt hashing algorithm with a random salt — meaning even we cannot see your password.

3
Two-Factor Authentication (2FA)

Chelsea 88 offers and encourages the use of 2FA via SMS OTP. This adds an extra layer of security even if your password becomes known to someone else.

4
24/7 Security Monitoring

The chelsea 88 IT security team monitors all account activity in real time to detect and respond to any suspicious behaviour.

5
Regular Security Audits

The chelsea 88 platform undergoes independent security audits by certified cybersecurity firms on a regular basis to ensure no vulnerabilities go unaddressed.

Shared Responsibility: Data security is a shared responsibility. Please ensure you use a strong, unique password for your chelsea 88 account, do not share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.

6Cookies and Tracking Technologies

Chelsea 88 uses cookies and similar tracking technologies to enhance user experience and platform security. Cookies are small text files stored on your device when you visit chelsea88.ws.

Types of Cookies We Use

Essential Cookies Preference Cookies Analytics Cookies
  • Essential Cookies (Session): Required for the chelsea 88 platform to function — including maintaining your login session and ensuring session security. These cookies cannot be disabled.
  • Preference Cookies: Saves your preferences such as language, preferred odds format, and other display settings. Enhances the usability of the chelsea 88 platform.
  • Analytics Cookies: Helps us understand how users interact with our platform on an aggregate basis, enabling us to make meaningful improvements. This data is not used to identify individuals.

You can manage cookie settings through your web browser's preferences. Disabling certain cookies may affect the functionality of some parts of the chelsea 88 platform.

7Your Rights Under Malaysia's PDPA 2010

As a chelsea 88 member, you have the following rights regarding your personal data, in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010:

Access Rights

You have the right to request a copy of all personal data we hold about you. Requests are processed within 14 working days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction at no charge.

Right to Erasure

You may request that we delete your personal data, subject to legally mandated data retention obligations (7 years for financial records).

Right to Object

You may object to the use of your data for direct marketing purposes at any time, without providing any reason.

Right to Data Portability

You have the right to request a copy of your data in a machine-readable format (JSON/CSV) for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

How to Exercise Your Rights: To submit any request relating to your privacy rights, please contact the chelsea 88 Data Protection Officer (DPO) by email at privacy@chelsea88.ws or via live chat 24/7 within the platform. All requests will be acknowledged within 3 business days and resolved within 14 business days.

8Data Retention Period

Chelsea 88 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law. The following are general guidelines on retention periods:

  • Active account data: Retained for as long as your chelsea 88 account remains active.
  • Financial transaction records (including deposits and withdrawals in MYR): Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
  • Customer support communication logs: Retained for 3 years.
  • Technical log data: Retained for 12 months.
  • Upon account closure: We will delete or anonymise your personal data once it is no longer needed, except where retention is required for legal compliance.

9Children's Privacy

Chelsea 88 is a platform that only for individuals aged 18 and above. We do not knowingly collect any personal data from children or minors.

If you believe that a child or individual under the age of 18 has registered a chelsea 88 account, please contact us immediately at support@chelsea88.ws. We will investigate and close the account, and delete all associated data as promptly as possible.

The chelsea 88 KYC (Know Your Customer) system is specifically designed to detect and prevent the registration of underage individuals through rigorous identity document verification.

10Changes to This Privacy Policy

Chelsea 88 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or changes to the services we offer.

When we make significant changes to this Privacy Policy, we will:

  • Updating the "Last updated" date at the top of this page.
  • Sending email notifications to all registered chelsea 88 members.
  • Display a prominent notice on the platform the first time you log in after the changes take effect.

Your continued use of the chelsea 88 platform after any change notification will be considered as your acceptance of the updated Privacy Policy.

11Contact Our Data Protection Officer (DPO)

If you have any questions, concerns, or wish to exercise your privacy rights in relation to the chelsea 88 Privacy Policy, please contact our Data Protection Officer:

DPO Email
privacy@chelsea88.ws
Live Chat
24/7 within the platform
Response Time
3 working days (acknowledgement), 14 days (resolution)
General Email
support@chelsea88.ws

For more information about your rights under the Malaysian PDPA, you may also visit the website of the Department of Personal Data Protection Malaysia or contact the official complaints channel of the Ministry of Communications and Digital Malaysia.

🔐

Your Data is Safe, Your Experience is Secured at Chelsea 88

Bet with peace of mind — chelsea 88 fully protects your privacy. Licensed platform, PDPA compliant, and no sale of data to third parties.

Bahasa Melayu